Frequently Asked Questions

How can I find the right size?

Please refer to the size guide on each product page. It lists body measurements for every size and explains how each style fits.

If you're still unsure, WhatsApp us on +91 87967 73048 or email sugarbunclothing@gmail.com and we'll help you choose.

How long will my order take to arrive?

We dispatch orders within 3–4 business days. After dispatch, delivery usually takes 2–5 business days to metro cities and 3–7 business days to other locations. Shipping is free on every order across India.

Do you offer Cash on Delivery?

No. All orders are prepaid. You can pay securely by UPI, cards, net banking or wallets through Razorpay.

Where do you deliver?

We ship across India only. We don't offer international shipping at the moment.

Can I change or cancel my order?

If you need to change or cancel your order, contact us as soon as possible with your order number.

Once an order has been processed or shipped, changes may no longer be possible.

How can I track my order?

Once your order has been shipped, we'll send you tracking information to the email or phone number provided during checkout.

What payment methods do you accept?

We accept UPI, debit and credit cards, net banking and wallets through Razorpay's secure checkout.

What if I receive a damaged or incorrect product?

Please contact us within 3 days of delivery with your order number and clear photos or videos of the issue. Our team will review it and help you according to our Returns & Exchanges policy.

Do you accept returns or exchanges?

Our return and exchange eligibility depends on the product and the reason for the return. Please read our Returns & Exchanges policy before placing your order.

How can I contact you?

Email us at sugarbunclothing@gmail.com or WhatsApp us on +91 87967 73048. You can also use our Contact Us page.